Help & Support
You will get a professional and personal email support. No "Support Forum", where you have to wait a couple of days before you get an answer.
Please Note: Our official office / support hours are Monday to Friday, 9am to 5pm (GMT +1). We do not work on weekends and public holidays, so please keep this in mind when contact us !

And if you want, we can help you to install and customize your Joomla Template.
 
How can I order a template?

The order process is really simple, because you dont have to fill out any registration fields. Just click the //buy now// button, you will directed to PayPal, choose your payment methode and finish the process.

Now you will be redirected to our site and your ordered template will be send to you via email.

 
How many websites can I use a template on if I buy one?
When you purchase an template, that template comes with a single domain license. This means you can use it on one website domain. If you plan on using a template on more than one website or you are a Developer, please contact us for special prices.
 
I have no PayPal Account, how can I pay?
Sorry we are a verified PayPal dealer and you need a PayPal account to get our templates. Via PayPal you can also pay directly from your PayPal account or from your normal bank account.
 
What is your refund policy?

All our products are digital goods, that is to say they are non-tangible goods, once they have been received, we have no control of duplications being made of the product. It is for this reason, we do not issue refunds on any of our products.

If you are having trouble with your product, please make sure that you've carefully read all relevant documentation and tried out our demo.

 
Can I remove the themesmarketplace.net Copyright?

Yes you can. You are authorized to make any necessary modifications to our templates to fit your needs.

Our CSS and PHP Files are full editable and user friendly commented. 

 
I haven�t received my template in my mailbox yet!
If you have a gmx.com, yahoo.com, hotmail.com, gmail.com, greynet.it or comcast.com email account, please check your SPAM folder. Sometimes we got a mail with a FAILURE NOTICE, that means we cant send you a mail, because your mail address is invalid. Please visit our update section and download your ordered template